Responsible Gaming
Our Commitment to Responsible Gaming
Gambling Should Be Entertainment, Not Income
At BitStarz, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
BitStarz is strictly for individuals aged 18 years or older (or the legal gambling age in your jurisdiction). By accessing BitStarz, you confirm that you meet the minimum age requirement in Australia and your local area.
If you are under the legal gambling age, please do not use this service.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your behavior, you may be developing a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Gambling longer or with more money than intended
- Neglecting Responsibilities: Prioritizing gambling over work, study, or family commitments
- Borrowing Money: Taking loans or using credit to fund gambling
- Mood Changes: Feeling anxious, irritable, or depressed when not gambling
- Increasing Bets: Needing to gamble with larger amounts to feel the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
- Relationship Conflicts: Experiencing arguments with loved ones about your gambling
Self-Help Tools & Responsible Gaming Features
BitStarz provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set a maximum amount you're willing to lose during a specific period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Limits: Set time restrictions on your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
- Account Cooling Off: Request a temporary suspension of your account
We strongly encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organizations
If you or someone you know needs help with problem gambling, please reach out to these organizations:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free, confidential, 24/7)
Provides counselling, support, and information for problem gambling in Australia.
United Kingdom
GamCare
Website: www.gamcare.org.uk
Provides free, confidential support for anyone affected by problem gambling.
GamStop
Website: www.gamstop.co.uk
The National Self-Exclusion Scheme for online gambling in Great Britain.
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling prevention and treatment.
United States
National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (Free, confidential, 24/7)
Provides referrals to local treatment and support resources.
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Provides information and resources about problem gambling prevention.
Need Help? Reach Out Today
If you're struggling with gambling, remember that help is available. Seeking support is a sign of strength, not weakness. Whether you reach out to family, friends, or a professional organization, taking that first step can make a real difference.
Don't wait—contact one of the support organizations above if you need assistance.